Good morning, Dean

Care Orchestration Console

When an Emergency Department fills up, it isn't just a busy waiting room — ambulances get diverted, sick people wait hours in hallways, staff burn out, and costs climb fast. This console watches every clinic, urgent care and virtual visit slot across the network so we can move people, staff and appointments before the ED tips over.

Updated —

Network pulse

Network stability

Elevated
72/ 100
  • ED utilization
  • Boarding
  • Staffing coverage
  • Access delays

Care mix · last 24h

Primary Care46%
Emergency Dept27%

Target 15–18%

Urgent Care15%
Telehealth12%

Nearly 4 in 10 ED visits today are for things a virtual visit or urgent care could handle — sore throats, UTIs, minor sprains. Rerouting them frees ED beds for true emergencies.

Workforce · next 24h

91%shifts filled
Current 91%Target 95%
2 critical gapsUnfilled
Overtime riskElevated

Network access

ED door-to-provider
2h 15m
Primary care delay
3.1 days
Urgent care wait
28 min

Access strain across all care settings.

Needs attention

ED #2 — projected capacity breach

High priority AI prediction · 94%

Central ED is on pace to run out of beds in 2h 15m. If nothing changes, roughly 28 more patients will arrive with nowhere to put them — meaning hallway care, ambulance diversions to hospitals 20+ minutes further away, and wait times that stretch past 4 hours. Here's what we can shift right now to keep that from happening.

Current utilization

Critical
92%

of capacity

Projected overflow

Critical
+28patients

within 2h 15m

Boarding rate

Elevated
21%

target ≤ 10%

What's driving this

38% of arrivals could be seen elsewhere 14 patients waiting for an inpatient bed Short 2 nurses on this shift

Care setting snapshot

Emergency Dept

Central ED #2

Critical
Utilization
92%
Door-to-provider
52m
Boarding
21%
Low-acuity
38%

Urgent Care

West UC A

Moderate
Utilization
74%
Open rooms
6
Wait time
28m
Cost / episode
$180 vs $450 ED

Primary Care

North PC X

Elevated
Utilization
85%
Same-day slots
14%
Telehealth headroom
2 slots
Preventive mix
22%