CareFlow
DB

Care Pathways

The playbooks that quietly send patients to the right care setting at the right time. Tune, activate or draft new ones.

3 active2 draft / inactive
Recommended· Activate to reduce ED wait times today

Virtual First Routing

Inactive

Route eligible low-acuity patients (ESI 4–5) to virtual care instead of the ED — shorter waits, more open beds.

Low acuityESI 4–5Virtual careED deflection

~110 patients

Eligible scope (24h)

38%

Eligible volume

−42 min

Avg wait reduction

When ED triage assigns ESI 4 or 5 and telehealth headroom is available, patients are offered a virtual visit within 12 minutes. Escalation to in-person happens automatically if red-flag symptoms appear.

Scope: ED #2 Central Hospital
Owner: Dr. Priya Sharma
Last modified: Mar 3, 2026

Time-of-Day Load Balancing

Active

Gently adjust routing thresholds during peak hours (07:00–14:00) so load spreads evenly across sites.

Peak hoursLoad balancingAuto-adjust

07:00–14:00

Peak hours

+18%

Throughput gain

3 of 4

Active shifts

Geographic Nearest-Site

Active

Route ambulance and walk-in transfers to the nearest facility with capacity, factoring drive time and bed availability.

AmbulanceTransferGeo-routingCapacity

6 facilities

Sites covered

11 min

Avg transfer time

9 today

Diversions avoided

Stroke Fast-Track Protocol

Active

Fast-track FAST-positive stroke presentations directly to imaging with a neuro team bypass.

ESI 1–2StrokeFast-trackNeuro

< 20 min

Door-to-CT

4

Activations today

2

tPA eligible caught

Surge Diversion Protocol

Draft

Trigger ambulance diversion and cross-site rerouting when occupancy exceeds 90%. Requires CMO override to deactivate.

SurgeDiversionCMO overrideOccupancy

≥ 90% occ.

Trigger threshold

3 alternatives

Diversion sites

Feb 19, 2026

Last activated

EMS Pre-Notification Routing

Locked

Accept EMS pre-notifications and auto-assign trauma bay, alert team and reserve labs before patient arrives.

EMSTraumaPre-notifyAuto-assign

8 min pre-arrival

Avg prep time

12 agencies

EMS partners

7

Activations today